Order & preorder terms

Updated November 11, 2026. Questions, cancellations and claims: tyler.linn@theshrimpcultco.com.

Prices and payment

Prices are in US dollars. Shipping and applicable taxes must be shown before payment. Protective packaging is included at no extra charge. A shopping bag does not reserve stock or an offer. An order is confirmed only after payment is verified. If payment confirmation is pending, contact Tyler before trying another payment.

Food preorders

Shrimp Food Blend is $24 per 50 g bag. Paid food orders 1–10 receive 20% off ($19.20 per bag), orders 11–20 receive 15% off ($20.40), orders 21–25 receive 5% off ($22.80), and orders 26–50 pay the regular $24 price. Shipping and applicable taxes are additional; packaging is included. Each order containing food counts once regardless of bag quantity; livestock-only orders do not count.

The currently available tier is previewed before payment and assigned automatically when the buyer reserves a final checkout total. An item in a shopping bag does not hold a discount. A final quote holds its tier for 15 minutes. Expired, abandoned, or cancelled unpaid reservations release their place. A cancelled or fully refunded paid food order also stops counting toward the active promotional sequence, so the next eligible buyer can receive the released tier while it remains available.

Food launches at 50 paid food preorders. The manufacturer then takes approximately four weeks to deliver the batch to us. This is not a promise to ship four weeks after an individual purchase. The deadline to reach 50 active paid food orders is June 23, 2027 at 11:59 p.m. Pacific. Cancelled food orders and fully refunded orders do not count; multiple bags in one order count once. If the goal is not met by the deadline, we will cancel unshipped food preorders and issue full refunds for the food, applicable tax, and unused postage. We will not extend the campaign without customer consent. Once the goal is first reached, later cancellations reduce the displayed count but do not restart the manufacturing timeline for remaining orders.

If we cannot meet the shipping promise, we will email preorder purchasers and offer the choice of agreeing to a delay or receiving a full refund for the unshipped food and associated postage. We will not treat silence as agreement to an indefinite delay. You may cancel any unshipped food without a cancellation or restocking fee, even after manufacturing begins. Refunds include its purchase price, applicable tax, and unused postage. Livestock in a mixed order remains unchanged unless separately cancelled. If an order cannot be fulfilled, we refund it rather than substitute store credit.

Shipping

US destinations only, using USPS Priority Mail when USPS projects arrival within one or two days, or Priority Mail Express when an eligible guaranteed upgrade is available. Longer routes are not offered for livestock. Priority Mail delivery dates are estimates rather than guarantees; Express is identified separately at checkout. Orders placed on a postal holiday or the day before wait until the next eligible dispatch day after the holiday. Weather, carrier cutoffs and disruptions may change dispatch timing; we will notify you.

Free local pickup is available in Sacramento. The exact residential pickup location and scheduling instructions are provided privately after payment and are not published on the storefront. Paid local delivery is available only to addresses verified within a 20-mile radius of Shrimpcult Co. Distance is estimated from geocoded street locations and rounded to the nearest five-mile tier: 5 miles or less is $10, 10 miles is $14, 15 miles is $16, and 20 miles is $18. An address beyond 20 miles is not eligible. Because Shrimpcult makes local deliveries directly, applicable California sales tax is calculated on the local-delivery charge.

Customers may also reserve paid shrimp packs and food bags for free pickup from Tyler at the next listed Sacramento Aquarium Society auction. Checkout identifies the specific event, date, venue, products, quantities and pickup contact. Buyers must bring their order number and photo identification. Auction pickup is a private preorder handoff from Shrimpcult Co.; it is not an auction consignment and does not imply endorsement by SAS. If food is not available by the listed event because the 50-order milestone or manufacturing lead time has not been completed, Tyler will email the buyer to move that portion to the next SAS auction or provide a refund for the unavailable food and associated tax. Shrimp pickup remains scheduled unless separately changed.

Protective packaging is included at no extra charge. Checkout uses eligible USPS Commercial pricing. Postage and the mandatory USPS live-animal handling fee are additional and included in the final quote: the carrier currently charges $15 for Priority Mail and $7.50 for Priority Mail Express. Fully packed livestock parcels weigh 1.5 lb for packs of up to 12 purchased shrimp, including their bonuses, and 2.5 lb for 20–50 purchased shrimp. The 13–19 purchased-shrimp band uses a conservative provisional 2.5 lb allowance. The breeder pack contains 12 total animals and remains 1.5 lb packed. Bonus animals count toward stock and parcel capacity. Orders over 50 animals need a custom quote. One food bag uses an approximately 13 × 10 × 1 inch mailer, estimated up to 1 lb packed. Multiple food bags use 6 × 4 × 2 or 9 × 6 × 2 inch boxes without live-animal labels or live-animal handling charges. Food is shipped separately from live animals. The smaller box holds up to 4 food bags and the larger up to 6. Food postage estimates use a conservative 1 lb per bag including packaging. Contact Tyler for larger orders and store wholesale partnerships. Shrimpcult covers any shipping underestimate rather than charging a surprise additional shipping fee.

Alive-on-arrival protection

Packs of 5, 10 and breeder shrimp include two bonus shrimp; packs of 20 include three. Extras offset transit losses. If the surviving quantity is less than the number purchased, take clear photographs of the unopened bag and shipping label and email Tyler within 24 hours of delivery with your order number. Document promptly, then follow care instructions for surviving animals.

Approved claims receive a proportional refund or store credit for the missing paid animals. Bonus animals have no separate refund value. Postage and carrier handling charges are not refundable under this livestock-arrival policy. Protective packaging is included at no charge. Replacements depend on stock, with buyer-paid replacement postage. Carrier delays alone do not void documented claims. No return shipment of live or deceased animals is required.

Bring packages indoors promptly and collect held parcels the day available. Losses caused by incorrect customer addresses, customer-requested forwarding or prolonged exposure after delivery are excluded. This policy covers arrival losses, not later aquarium-condition losses. These terms do not remove rights that cannot be excluded by law.

Cancellations and refunds

Contact Tyler promptly before dispatch. Food preorder cancellations and nonfulfillment refunds cover the unshipped items, applicable tax, and associated unused postage. Refunds return to the original payment method; processing time depends on the provider. Live-arrival claims follow the separate policy above.

Sizes and Blue Dream quality

Adult shrimp are approximately ½–1 inch; juveniles approximately ¼–½ inch. Customers may choose juvenile, adult, or no age preference at the same price for standard colony packs. Juveniles are unsexed because sex cannot be reliably determined until they mature. Breeder packs are adult-only and cost $60 for seven females, three males and two random-sex bonuses.

Blue Dream packs are $25 for 5 purchased shrimp, $40 for 10, and $70 for 20, with the stated bonus shrimp included. Tyler selectively culls the colony for the strongest genetics and quality in the line. Lower-grade animals are removed from the sales stock tank; Shrimpcult offers only high-quality, high-grade Blue Dreams. Natural variation in shade, size, sex and offspring still occurs in living animals. Single shrimp and cull packs are not offered.

Care and appearance

Prepare a cycled aquarium and follow the included care guide. Breeder packs contain seven females and three males plus two random-sex bonus shrimp; berried or breeding status is not guaranteed. Size and color vary naturally. Enhanced photos represent the colony, not a particular animal. Food does not guarantee successful molts or replace stable water conditions.